- Privacy Policy
Thank you for visiting our website!
This Privacy Policy is intended to inform you about how Flagstonelab ( "Flagstonelab", "our", or "we") collects, uses, and safeguards the information you provide through our "products" and/or "services".These terms collectively refer to offerings such as our websites and Shopify apps.
Our shopify apps include, but are not limited to, the following:
- Etsy reviews - FSL
- Google reviews - FSL
By accessing or using our products, you signify your consent to the practices outlined in this Privacy Policy.
If you do not agree with the terms outlined herein, we kindly ask that you refrain from using our products.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@flagstonelab.com. Thank you for choosing FlagstoneLab!
Information We Collect
When you use our services or products by visiting our websites or using our Shopify apps and voluntarily provide information, we may collect certain personal information from you. This information may include, but is not limited to:
- Name
- Email address
- Contact information
- Any other information you choose to provide through our contact form.
All Shopify Apps have access to your SHOP INFORMATION via Shopify's Shop API, including but not limited to the shop's email address, domain, country, and more. The full list of this data can be found on Shopify's Shop API documentation page. https://shopify.dev/docs/admin-api/rest/reference/store-properties/shop
We do not collect or process any data related to your orders or store customers.
Non-Personal Information
In addition to personal information, we may also collect non-personal information automatically when you interact with our services. This may include:
- IP address
- Browser type
- Operating system
- Pages visited on our websites
- Date and time of access
- Clickstream data
- Other analytical data regarding your use of our websites.
How We Use Your Information
We may use the information we collect from you for various purposes, including but not limited to:
- Responding to your inquiries and providing customer support.
- Sending you marketing communications, updates, and promotional offers if you have opted to receive such information.
- Improving our service's content and functionality.
- Monitoring and analyzing services usage to enhance user experience.
- Complying with legal obligations and protecting against fraudulent activities.
In the context of Shopify apps: All shopify Apps have access to SHOP INFORMATION for billing purposes and to provide services that require access to Shopify's Shop API scope. Some apps, like our Etsy Reviews by Fsl, may need specific information for their functionality, such as publicly accessible Etsy shop details.
Cookies and Similar Technologies
We exclusively use functional cookies that are crucial for ensuring the fundamental operations of our services. These cookies enable essential functionalities, upon which our products depend for proper operation. In contrast to some platforms, we refrain from employing any marketing or advertising cookies. Feel free to manage your cookie preferences through your browser settings.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for providing services or as required by law.
Data Security
We employ stringent security measures, adhering to industry best practices, to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. While we implement robust safeguards, it is important to acknowledge that no data transmission over the internet can be guaranteed to be 100% secure. Despite this, we are dedicated to upholding the highest standards of data security.
Your Choices
You have the right to access, update, or delete your personal information that we hold. If you wish to exercise these rights or have any inquiries, please contact us using the information provided in the "Contact Us" section below.
We are committed to complying with all applicable data protection regulations, including but not limited to CCPA, GDPR, and others. Your privacy matters to us, and we strive to ensure your rights are respected.
We will respond to your requests promptly and aim to fulfill them within the timelines specified by relevant regulations. Please note that our ability to fulfill certain requests may be subject to technical constraints.
If you request deletion of your data, please be aware that we may retain it as necessary to comply with legal obligations or resolve disputes. For requests under the CCPA, we will need to verify your identity before processing. We may decline requests where we are unable to verify your identity.
By using our services, you acknowledge and agree to our commitment to comply with relevant privacy regulations and respect your rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and the updated version will be posted on this page with the updated "Effective Date." By continuing to use our website after any changes, you acknowledge and accept the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us.